Title VI Program

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TITLE VI OF THE CIVIL RIGHTS ACT OF 1964

This program reflects the commitment by the City of West Sacramento to comply with Title VI of the Civil Rights Act and to ensure that no person shall, on the basis of race, color, or national origin be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity provided by the City of West Sacramento.

Information in another language may be obtained by using Google Translate, or by calling (916) 617-4980 or 711 for TDD/TTY.

Si necesita información en otro idioma, favor de utilizar el traductor de Google o de llamar al (916) 617-4980 o al 711 para servicio de TDD/TTY

City of West Sacramento Title VI Report

A copy of the City of West Sacramento's most recent Title VI Program Report is available for review below, or by contacting the City of West Sacramento's Title VI Coordinator by phone at (916) 617-4980 for a copy by mail or by email at TitleVI@ooohang.com for a PDF copy.

Copy of Resolution 23-39 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF WEST SACRAMENTO ADOPTING A TITLE VI PLAN TO PROHIBIT DISCRIMINATION IN PROGRAMS AND SERVICES AND IN ACTIVITIES RECEIVING FEDERAL FINANCIAL ASSISTANCE

City of West Sacramento Limited English Proficiency Outreach Plan 

A copy of the City of West Sacramento's outreach plan for individuals with Limited English Proficiency (LEP) can be found starting on page 25 of the Title VI Program Report, or as attached (Limited English Proficiency Plan).

City of West Sacramento Non-Discrimination Policy

The City of West Sacramento complies with Title VI of the Civil Rights Act of 1964 and other pertinent nondiscrimination authorities under State and Federal law, and will not exclude from participation in, deny the benefits of, or subject to discrimination any person based on race, color, national origin, limited English Proficiency, income-level, sex, age, or disability (or religion, where applicable), under any programs or activities conducted or funded by the City of West Sacramento.

It is the policy of the City of West Sacramento to ensure that no person shall, on the grounds of race, color, national origin, Limited English Proficiency, income-level, sex, age, religion, disability, marital status, medical condition, sexual orientation, gender identity, or any other category protected by State or Federal law, be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination under any City of West Sacramento program or activity, including, where applicable, religion, as provided by Title VI of the Civil Rights Act of 1964 and other pertinent nondiscrimination authorities. The following practices are hereby prohibited throughout the City of West Sacramento to comply, at a minimum, with Title VI and related requirements:

  •  Denying to any individual of any standard service, financial aid, or other program benefit without good cause.
  • Providing any service, financial aid, or other benefit to a person which is distinct in quantity or quality, or is provided in a different manner, from that provided to others under the program.
  • Subjecting a person to segregation or separate treatment in any part of a program.
  • Restricting in the enjoyment of any advantages, privileges, or other benefits enjoyed by others.
  • Using methods of Administrations, which, directly or through contractual relationships, would defeat or substantially impair the accomplishment of effective nondiscrimination.
  • Applying different standards, criteria, or other requirements for admission, enrollment, or participation in planning, advisory, contractual or other integral activities.
  • Using acts of intimidation or retaliation, including threatening, coercing, or discriminating against any individual for the purpose of interfering with any right or privilege secured by any pertinent nondiscrimination law, or because s/he has made a complaint, testified, assisted, or participated in any manner in an investigation, proceeding, or hearing.
  • Allowing discrimination in any employment resulting from a program, the primary purpose of which is to provide employment.

Title VI Complaint Procedure

As a recipient of federal dollars, the City of West Sacramento is required to comply with Title VI of the Civil Rights Act of 1964 and ensure that services and benefits are provided on a non-discriminatory basis. the City of West Sacramento has implemented this Title VI Complaint Procedure, which outlines a process for local disposition of Title VI complaints and is consistent with guidelines found in the Federal Transit Administration Circular 4702.1B, dated October 1, 2012.

The complaint procedure has five steps, outlined as follows:

Any person who believes that he or she or any other program beneficiaries have been subjected to unequal treatment or discrimination in their receipt of benefits and/or services from the City, or on the grounds of race, religion, color, sex, marital status, familial status, national origin, age, mental or physical disability, sexual orientation, gender identity and source of income, may file a complaint. The complaint form is included in Appendix E of this document and will be made available on the City’s website and in paper form at City facilities. Every effort will be made to obtain early resolution of complaints. The option of information mediation meeting(s) between the Title VI Plan and Program Coordinator or his or her designee, City staff, contractors, subrecipients and Affected Parties may be utilized for resolution. The following procedures cover all complaints filed under Title VI. These procedures do not deny the right of the complainant to file a complaint with state or federal agencies or to bring private action based on the complaint.

1. Any person, group of persons, or entity that believes they have been subjected to discrimination under the Title VI requirements may file a written complaint using the form provided in Appendix E of this document with the Title VI Plan and Program Coordinator. The complaint must be filed within 180 days of the alleged discriminatory act or occurrence.

2. Upon receipt of the complaint, the Title VI Plan and Program Coordinator will confer with the City Attorney to determine whether the City has jurisdiction over the complaint, whether the complaint contains the necessary information, what additional information is needed, and whether further investigation is needed.

3. Upon finding the City has jurisdiction over the complaint the Program Coordinator will forward to the City Manager, Department Director or his or her designee and any relevant staff.

4. The Title VI Plan and Program Coordinator will provide the respondent the opportunity to respond in writing to the allegations of the complaint. The respondent shall have fifteen working days from receipt of notification to provide a response to the allegation in the complaint.

5. If the complaint is against a contractor or subrecipient, the City shall have fifteen days from receipt of the complaint to advise the appropriate state or federal agency of the receipt of complaint and statutes of the investigation.

6. Within sixty days of the receipt of the complaint the Title VI Plan and Program Coordinator, or Department Director shall prepare a written investigative report. The report shall include narrative description of the incident, identification of persons interviewed, findings, and recommendations for resolution and corrective action. The written report will be sent to the City Attorney.

7. The City Attorney will review the report and meet with the City Manager, Title VI Plan and Program Coordinator, Department Director or his or her designee to determine the appropriate action.

8. When the investigative report is complete and appropriate action has been determined, the complainant and respondent shall receive a copy of the report, statement of appropriate action, and notification of appeal rights.

9. Within fifteen working days of the complainant and respondent receiving a copy of the report 14- West Sacramento Title VI and LEP Program and determination of appropriate action, the Title VI Plan and Program Coordinator, Department Director or his or her designee will meet with each party to discuss the determination of appropriate action as well as the findings made in the investigative report.

10. Within sixty working days of receipt of the original complaint, a copy of the complaint and the City’s investigative report and determination of appropriate action will be provided to the appropriate federal or state agency for comments.

11. Within fifteen working days of receiving comments from the federal or state agency, the Title VI Plan and Program Coordinator, Department Director or his or her designee will meet with all parties to discuss comments provided by the responding agencies.

12. After receiving comments from the federal or state agency, the City Manager shall review the comments and adopt a final decision that includes taking appropriate actions to address any comments provided by a federal or state agency. The final decision shall be provided to all parties of the proceedings and shall include a statement that a party has a right to appeal the decision if the party produces evidence of new facts that were not previously considered and could not have been reasonably discovered during the investigation.

13. If a party is not satisfied with the results of the investigation or the resolution of the complaint, the party may appeal the City Manager’s decision to the appropriate federal or state agency, by filing a request for an appeal no later than 180 days after the date of the City Manager’s final decision.


Title VI Program Report

The City of West Sacramento Title VI Program Report is available here:

View City of West Sacramento Title VI Program Report

Download Title VI Complaint Form

City of West Sacramento Title VI Complaint Form
Formulario de Queja del Título VI de City of West Sacramento